As soon as we receive your refund request, we will respond to it at our earliest; once the required analysis is completed,
we will initiate the process according to our refund policy stated above.
To cancel a project prior to project initiation due to reasons unrelated to the service itself, the refund request must be
made within 24 hours of order placement in order to receive a full refund. Failing to do so will cause in receiving a
service fee charge if a cancellation is requested after the initial 24 hours.
After receiving your refund, you will not have any rights to any designs submitted by Design Pros UK unless mutually
agreed with the company and the customer through written communication. The information will be submitted to the
Copyright Acquisition of the Government Copyright Agencies to maintain legality.